12 Jets – Terms & Conditions

12 JetsBy using the website and platform, you are fully agreeing to these terms and conditions. This constitutes an agreement between you and 12 Jetsconstitutes a legally binding agreement. Please read these Terms & Conditions carefully before accessing the platform.

Below are the definitions of key terms used throughout this document:

• "Platform" refers to the 12jets.com website and all its services.
• "User" or "Member" refers to any registered account holder.
• "Bonus" refers to any promotional benefit offered by 12 Jets.
• "Wagering" refers to a set number of rounds played using bonus funds.
• "KYC" refers to the identity verification process (Know Your Customer).

12 JetsWhen registering with us, you must provide accurate, complete, and up-to-date information. Providing false or misleading information will result in immediate account closure, and any deposited funds may be forfeited.

• A valid mobile number registered in your name.
• An active email address.
• Your full legal name as it appears on your government-issued ID.
• Date of birth (required to verify you are 18+).
• A strong password.

Each individual is entitled to only one 12 Jets You may open an account. However, creating multiple accounts using the same identity, device, IP address, or payment method is strictly prohibited. If detected, all associated accounts and any funds held within them will be forfeited.

After account creation 12 Jets Documents may be requested for identity verification at any time. National ID, passport, or driving licence are accepted. Withdrawals may be temporarily held until verification is complete.

12 JetsThe following eligibility criteria must be met to participate. Failure to meet these requirements will prevent you from opening or using an account.

• You must be at least 18 (eighteen) years of age.
• You must not be a resident of any country or jurisdiction where online gaming is prohibited by law.
• You must confirm that you are of sound mind and are using the platform entirely of your own free will.
• You are not an employee of 12 Jets or a member of their family.
• You have no active self-exclusion on your account.

12 Jetsaccepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Deposits are usually credited to your account instantly.

• Only payment methods registered in your own name may be used.
• Depositing from a third-party account is strictly prohibited.
• The source of deposits must be legitimate — funds from illegal sources will not be accepted.
• Any deposit issues must be reported to support within 24 hours.
• Chargebacks or disputes cannot be raised for the same transaction.

If a deposit fails for any reason or is credited to your account with a delay, please contact our On the payment page View the details or get in touch with our support team.

12 Jets Withdrawals are simple and fast. However, certain conditions apply to ensure the security of both you and us.

• The minimum withdrawal amount is ৳500.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawals exceeding ৳10,000 will be held until KYC verification is completed.
• Standard withdrawals are processed within 1–24 hours.
• Withdrawals may be delayed pending investigation in cases of suspected suspicious activity.

12 Jets regularly offers bonuses and promotional deals. Each bonus comes with its own terms, which are communicated before the bonus is claimed. Accepting a bonus means you agree to its associated terms.

• Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• To withdraw winnings from a bonus, you must typically meet a wagering requirement of 20–30x.
• Each bonus can only be claimed once per account.
• A maximum bet limit may apply when playing with bonus funds.
• If a bonus is credited in error due to a system fault, 12 Jets reserves the right to reclaim it.

Referring a friend may earn you a bonus, subject to the applicable terms being met. To qualify for a referral bonus, the referred person must successfully register and complete their first deposit. Bonuses for fraudulent or fake referrals will be voided.

12 Jetshas specific rules for both Sports Betting and casino games. All bets are considered final once confirmed and cannot be cancelled or modified.

• Minimum bet amounts may vary depending on the game and market.
• Odds change rapidly in live betting. If a bet is accepted late, the updated odds will apply.
• If a match is abandoned or postponed, a refund or recalculation will be made in accordance with the betting rules.
• 12 Jets reserves the right to void bets accepted at odds that were clearly erroneous.
• Placing bets on opposing outcomes of the same match (arbitrage betting) is prohibited.

All game outcomes are determined by an internationally certified Random Number Generator (RNG). This system is regularly audited by independent third parties. In the event of any dispute regarding a result, the 12 Jets server logs shall serve as the final and definitive record.

Any of the following activities 12 Jetsis strictly prohibited on the platform. Involvement in any of these activities will result in permanent account closure and may lead to legal action.

12 Jets believes that gaming is for entertainment, not addiction. We care about the mental and financial well-being of all our users, which is why we provide a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Reality Check: You will be reminded at regular intervals how long you have been playing.

To learn more about responsible gaming, visit our Responsible Gaming Page See.

12 Jets places the highest importance on protecting your personal data. We comply with international data protection regulations and your information will never be sold to third parties.

• Your personal information is used solely for account management and compliance with legal obligations.
• Payment information is stored in encrypted form.
• 12 Jets may be required to disclose information in response to a government directive.
• You have the right to request deletion of your data; however, certain information may be retained where required by legal obligations.

For more details, visit our Privacy Policy Read.

You may request to close your account at any time. Equally, 12 Jetsalso reserves the right to close accounts for specific reasons.

• Breaching any provision of these Terms & Conditions.
• If evidence of fraud or dishonest activity is found.
• If identity verification fails or false information is provided.
• If the account has been inactive for an extended period (12 months or more).
• If closure is required for legal or regulatory reasons.

12 Jets reserves the right to change, amend, or update these Terms & Conditions at any time. You will be notified of any significant changes via email or an in-platform notification.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request that your account be closed.
• The date of any changes to the terms will always be noted on this page.
• Contact support if you need a copy of a previous version of the terms.

If you have any questions or need clarification regarding these terms and conditions, our support team is always ready to help. We are available 24 hours a day, 7 days a week.

• Email: support@12jets.com
• Live Chat: Available after logging in to the platform.
• Response time: Usually within 24 hours.

For answers to more general questions, visit our FAQ Page can be found here.